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Three clear ways to work with REYVON.

Service fees are fixed. Travel is calculated from Huoli Building B in Xiangcheng District, Suzhou and confirmed before payment.

01

First Visit · $199

Available once per customer and related entities. One visit, two staff, up to four on-site hours, 20+ usable photos, 5+ videos, communication and checks, and an English report within one business day. After payment is confirmed, client-initiated cancellation is non-refundable. REYVON-caused non-performance, legally required refunds, and separately agreed written exceptions remain available.

02

Standard Visit · $359

Purchase whenever needed. The same visit standard applies: two staff, up to four on-site hours, evidence, issue follow-up, and an English report within one business day.

03

Monthly Support · $1,199

Four standard visits per monthly service period, plus up to five remote tickets and no more than 24 total remote labor hours. The first response to a remote ticket is within 24 business hours. Unused visits and support do not roll over.

04

First-visit upgrade credit

Start the monthly plan within 30 calendar days after a qualifying first visit and the full $199 may be credited once toward month one, reducing that payment to $1,000. REYVON verifies eligibility, completion date, and payment history; credits cannot be stacked.

05

Monthly value

Four standard visits cost $1,436. Monthly Support costs $1,199—a $237 saving, approximately 16.5%—and adds bounded remote support. Remote tickets remain subject to both the five-ticket and 24-labor-hour limits.

06

Monthly cancellation

Cycles use the written start time in Asia/Shanghai. At least 24 hours before start: 100% of the amount actually paid. Less than 24 hours before start: 50%. Within 7 calendar days after start and no more than one completed visit: 50%. After day 7 or after two completed visits: no voluntary refund. A credited first month paid at $1,000 yields a $500 half refund when eligible. Travel is handled under its separately disclosed rules.

07

Travel reference point

Travel Fee Reference Point: Huoli Building B, Xiangcheng District, Suzhou, China. This location is used only to calculate travel fees and is not a REYVON office address. The distance-based surcharge covers round-trip transportation.

08

How payment works

Submit a request first. After reviewing scope, timing, and travel, REYVON emails the final quote, applicable refund terms, service conditions, and a Stripe payment link. A form submission is not an order or payment. Service is confirmed only after REYVON verifies payment.

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